Library: Policy

340:105-10-92. Chore service standards

Revised 9-15-22

(a) Policy.  The chore service provides assistance to persons 60 years of age or older who have difficulty with one or more of the instrumental activities of daily living (IADL), which are:  heavy housework, yard work, or sidewalk maintenance.

(b) Authority.  The authority for this Section is Section 1321.11 of Title 45 of the Code of Federal Regulations.

(c) Procedures.

(1) Service provider.  The service provider:

(A) verifies the participant receiving chore service has a functional, physical, or mental impairment that prevents the participant from providing the IADL for his or her self, and that an informal support network, for example, family, friends, or neighbors capable of meeting the participant's needs, is unavailable or insufficient.  This information is verified by completing Title III Program Registration;

(B) initiates a written service plan for each participant based on the results of Title III Program Registration;

(C) conducts home visits to each participant at least twice each fiscal year to evaluate service provision;

(D) ensures participant safety and protection at all times in chore service provision, for example, not spraying chemicals around a participant who has breathing problems;

(E) may use up to $150 per participant annually from funds awarded for the chore service program to purchase materials and disposable supplies for completion of chore tasks;

(F) ensures all staff receives in-service training at least twice each fiscal year specifically designed to increase their knowledge and understanding of the program and participants and improve their skills at service provision tasks.

(i) Comprehensive records identifying dates of training and topics covered are maintained in each staff person's personnel file.

(ii) An individualized in-service training plan is developed for each staff when performance evaluations indicate a need; and

(G) checks references on all chore service staff.

(2) Area Agency on Aging (AAA).  The AAA:

(A) incorporates the chore service standards into the AAA Title III policies and procedures manual;

(B) provides technical assistance to chore service providers regarding the standards; and

(C) uses the standards as an indicator in the service provider proposal evaluation and in assessment of funded projects.

(d) Cross references.  See Oklahoma Administrative Code 340:105-10-50.1(a)(3) and 340:105-10-51.