Library: Policy
340:105-11-251. Screening criteria for ombudsman
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Revised 9-15-17
(a) Criteria for subjective screening of potential ombudsman staff and volunteers is reviewed in addition to standard education and work experience questions.
(b) Persons who are not eligible for ombudsman volunteer designation include any individual who:
(1) was terminated from employment in a facility where he or she wants to volunteer;
(2) is a relative of a current employee of the facility where he or she wants to volunteer;
(3) lacks the ability to be objective or hold confidences;
(4) is a current employee or has any financial interest in a facility where he or she wants to volunteer.The person may volunteer in another facility located in a separate planning and services area;
(5) is a paid sitter, private duty nurse or aide in the facility where the person wants to volunteer.If a competitive facility is chosen, the placement is accepted by the chosen facility;
(6) is involved in a pending law suit against a facility, until the legal process is completed and acceptance of the person as a volunteer is made by the selected facility administrator;
(7) stands to gain financially through an action or potential action brought on behalf of persons the State Long-Term Care Ombudsman Program serves; or
(8) was determined to be ineligible by the Oklahoma State Department of Health National Fingerprint Background Check Program.
INSTRUCTIONS TO STAFF 340:105-11-251
Revised 9-15-17
1.Subjective screening criteria include:
(A) maturity;
(B) personal stability;
(C) willingness to learn and accept supervision;
(D) assertiveness;
(E) warmth and empathy for others;
(F) reasonable self-confidence and ego health;
(G) commitment to the amount and length of time required because the client is his or her primary responsibility;
(H) dependability;
(I) objectivity;
(J) interests and hobbies;
(K) volunteer experience;
(L) education;
(M) reasons for becoming an ombudsman; and
(N) transportation.Dependable transportation is required.
