Library: Policy
340:2-3-65. Grievance and Abuse Review Committee (GARC) review of care and treatment of clients
Revised 6-25-04
(a) The advocate general convenes a meeting of GARC at the request of the Oklahoma Department of Human Services (OKDHS) Director, an OKDHS chief, or an OKDHS division director to review and make recommendations with respect to any issue affecting the care and treatment of:
- (1) a client in an OKDHS operated facility; or
- (2) a minor in OKDHS custody placed in a private facility, a public facility not operated by OKDHS, or in a foster home.
(b) Issues affecting the care and treatment of clients and minors in OKDHS custody include:
- (1) OKDHS policy, programs, or practices; and
- (2) employee actions which may affect care and treatment.
(c) At least seven business days prior to the GARC meeting, the person requesting the meeting and any interested party submit to the advocate general documentary information to be considered during GARC's review.
(d) At least seven business days before the GARC meeting, the person requesting the meeting and any interested party informs the advocate general who will attend the meeting to provide information.
(e) The advocate general or the GARC chair can request the attendance of any OKDHS employee considered to have knowledge pertinent to the subject matter of the review.
(f) When additional information is needed in order for GARC to complete its review, GARC may continue its review of a grievance until its next meeting. GARC may request additional information from the Office of Client Advocacy, an administrator, or a state office administrator.
(g) Within 15 business days of a GARC meeting, GARC issues a report summarizing the issue(s) presented for review and GARC's recommendations. The advocate general submits the report to the person requesting the review and copies the OKDHS Director.
